Seven years ago we got a beautiful crib for Grace from Pottery Barn. I was in love with it. Fast forward to now - four kids later - and the crib is a mess. Rita kicked the railing off of the base of the crib when she was about two and we have used twine to keep it together. I told Pottery Barn about it about 3 years ago and was told that it was too old to do anything about it. While shopping there the other night, I brought it up with the manager that I have never been happy with PB since then and was not going to buy a comforter there in case it got ruined like the crib. She got my number and called me back on Tues. She told me to bring in the old crib and they will give me a new one. So Ellen gets a new crib!
You are amazing. Next time I have any problem with anything I am calling "Super Andrea" to come to my aid.
ReplyDeleteGood for you girl! Somehow, this story doesn't suprise me though. We have a PB crib....one that was later recalled. They sent us a whole new railing. I hope ours will last through this next kiddo.
ReplyDeleteThis is unbelievable...Becca Geysbeek needs to take back her shower curtain- water stains! :)
ReplyDeletePost photos of the new crib
I'm totally not surprised that this happened to you - you have skill in this area!
ReplyDeleteSounds like you can now have 4 more children, right!?!?!?
ReplyDeleteLindsay's right, I NEED to call about my shower curtain.
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